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Here is some general information on our return process...
IF YOU HAVE MULTIPLE ORDERS - you may send them all in one package.
~As part of our money back guarantee, you may return your item within 30 days.
~If you are within the timeframe mentioned above, Please mail your item to
ORDER: (Place your order number here)
Baltic Essentials
3105 W. 15th St STE C
Plano, TX 75075Β
You will not be reimbursed any shipping costs you paid when you placed the order.
For nebulizers & specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.
PLEASE Keep your tracking number
IF YOUR ITEM IS BROKEN - we **may** not need you to return it. Please email us: admin@balticessentials.com with a photo of the break and your order number.
Please be sure to include your order number!
~For returns, please write, RETURN along with your order number.
Please be sure to bubble wrap the necklace or use a bubble mailer. If the item arrives in a broken condition due to not being wrapped, we can not refund the item.
How to size your item you need. Using a string, measure around the neck where you wish to have the item fall. Send the exact string to us (we'll add .75 inches) OR, measure the string, adding .75 inches and give us that number! We'll go to the next size up when exchanging. For instance, if you need 13" but we only carry 14", we'll send the 14". If you need 15" but we only carry 12.5" or 17", we'll contact you about special ordering or a replacement style.
Is your necklace a bit too small?
You can gently stretch about .75 - 1.25 inches. Pulling bead to bead gently but not at the clasp pull evenly around the necklace.Β Is your item too big? You can tie a literal knot in the necklace to shorten it. 
Need an inch?
If you hate the idea of sending your necklace back or stretching it and just need 1-1.5 inches, we have extenders here!Β
How quickly are returns handled?
We receive returns from the post office M-F (non holidays) daily.
After 30 days, we are no longer able to return or exchange the item. **
Most babies respond to amber within 30 minutes. Adults may take 1-2 weeks. Hazelwood & semi-precious, typically 3-4 days. However, some stubborn cases of any of the above will take 2 weeks!
Thank you
If you need further assistance, please email us at: Admin@BalticEssentials.com
Used inventory cannot be resold and we take this back at our loss.
Shipping is not reimbursable. If you received free shipping during a promotion and later return the item, the actual cost to ship will be subtracted.
**Seasonal Overrides
Items purchased between November 1 - December 24 can be returned by January 24 for a full refund.
For nebulizers & specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.
Teething Red Cheeks Fever
Teething Red Cheeks Fever Does the child/pre-teen have Inflammation pain? For example:
Fever
Growing Pains
Sports Injuries
Early onset Arthritis
Other inflammation pain
Fever Growing Pains Sports Injuries Early onset Arthritis Other inflammation pain
Colic GERD Reflux Constipation Eczema
Colic GERD Reflux Constipation Eczema
For babies and young children, we offer a wide range of products that contain all natural Baltic Amber, Hazelwood, and other elements...
There are a variety of intended benefits, such as relief for inflammation, gut pain, and even emotional ailments. Check out our selection below!
Colic GERD Reflux Constipation Eczema Colic GERD Reflux Constipation Eczema
For babies and young children, we offer a wide range of products that contain all natural Baltic Amber, Hazelwood, and other elements...
There are a variety of intended benefits, such as relief for inflammation, gut pain, and even emotional ailments. Check out our selection below!
Acid Reflux Heartburn Constipation Eczema Acne Other gut pain Acid Reflux Heartburn Constipation Eczema Acne Other gut pain For Older Children and Pre-Teens, we offer a wide range of products that contain all natural Baltic Amber, Hazelwood, and other elements...
There are a variety of intended benefits, such as relief for inflammation, gut pain, and even emotional ailments. View our selection of Pre-Teens inventory below!
Acid Reflux Heartburn Constipation Eczema Acne Other gut pain Acid Reflux Heartburn Constipation Eczema Acne Other gut pain We offer a wide range of products that contain all natural Baltic Amber, Hazelwood, and other elements...
There are a variety of intended benefits, such as relief for inflammation, gut pain, and even emotional ailments. View our selection of inventory below!