Thank you for your interest in the products of Baltic Essentials (“Baltic Essentials”). This Limited Warranty applies to physical goods, and only for physical goods, purchased from https://www.balticessentials.com (the "Physical Goods").
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the first 30 days of the Warranty Period, Baltic Essentials will replace (one time), at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
During the next 60 days of the Warranty Period, Baltic Essentials will replace (one time if not previously replaced) products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance, with the cost of shipping & handling.
During the rest of the Warranty Period, Baltic Essentials will replace products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance, at 40% off the price on https://www.balticessentials.com and the cost of shipping & handling. Only the exact item is eligible for replacement. Any change in size or color will be billed at the full market value.
Baltic Essentials will replace the Product (one time) at no charge during the first 30 days, at the cost of shipping & handling during the next 60 days (one time if not previously replaced), and will issue a 40% off coupon to https://www.balticessentials.com during the remaining terms of the warranty (customer to pay shipping & handling). Only the exact item is eligible for replacement. Any change in size or color will be billed at the full market value.
The Warranty Period for Baltic Essentials Products purchased from Baltic Essentials is a lifetime limited warranty. A replacement item assumes the warranty policy for post-90 days. For products purchased not directly on our site, first contact the place of purchase. If you are unable to warranty your item through the place of purchase, proof of purchase must be provided to enjoy the Limited Warranty mentioned above. Additional shipping costs will be applied if not purchased directly from our site.
This Limited Warranty does not cover any problem that is caused by:
•Lost or stolen items. Items that are damaged or broken and are unable to be returned (thrown away).
To obtain warranty service, you must first contact us at admin@BalticEssentials.com with your order number and a photo to determine the problem and the most appropriate solution for you.